Rany ElHousieny,
Ph.D(ABD)
SENIOR MANAGER
SOFTWARE ENGINEER – AWS SOLUTIONS ARCHITECT CERTIFIED
ranyel@msn.com , (206) 569-8844
https://rany.tk
, https://www.linkedin.com/in/ranyelhousieny/,
AWS Solutions Architect Certified , Azure Certified
, Professional Scrum Master Certified
, Commercial
software development manager offering 15+ years’ managing cross-functional,
global teams. Developed underperforming teams to have the ability to ship
complex product releases significantly ahead of schedule. Designed and implemented products used by 500M+ users Cross Platforms.
Gold Star Award Winner presented from VP of Microsoft for
saving failing projects, moving them from failed to
shipped with high quality,
and Increasing products deployment speed by 70%. Known and awarded for building high-performing teams.
Awarded from the BOD of APFM for the high impact
in the first 3 months
TECHNICAL SKILLS:
· Languages: Python, C++, C. C#, R,
Java, Objective-C
· SQL, T-SQL, USQL, Azure Cosmos DB
(No-SQL), Xamarin, Cordova, ASP.NET Core, AWS, REST, Gatsby, React, HTML5,
CSS3, Sass, Dropwizard, Maven, npm,
Node.js, MongoDB
· OS: Windows, SunOS, RS600, AIX, Mac
OSX, iOS, and Linux
CORE COMPETENCIES:
·
Project, People,
& Technical Management
·
Development, Testing,
& Research
·
Cross-Group Coordination
·
Leading Through New
Product Ambiguity
·
Building Teams
·
Customer Focus and
Engagement
·
18 years Management
Experience
·
8 years
Experience Managing Managers
SENIOR MANAGER SOFTWARE ENGINEER Apr 2020- Present
Zulily
Working
with an amazing team building systems using MongoDB ,
Elastic Search , AWS , React , CSS3 , HTML5 , Sass , Dropwizard
, Java , ...
SENIOR SOFTWARE ENGINEER MANAGER Oct 2018 - Apr 2020
A Place for
Mom
1 year 7 months
Designed,
Developed, and Managed 8 main cloud distributed Microservices solutions with
cross platform mobile apps using Apache Cordova , GraphQL , Elastic Search , AWS , React , Gatsby , AWS
AppSync , CSS3 , HTML5 , Sass , DynamoDB , ...
In the
first 3 months, I was awarded from the board of directors for impacting the
company positively by:
• Improving
performance by 60% leading to 40% resource savings
• Saving
over 1400 hours per month of manual labor ($3.8M/year) by automating
complicated tasks
• Improved performance,
cost, and response time by Moving the systems from Monolithic DB with REST APIs
to
AWS
Serverless GraphQL Microservices using AWS AppSync
• Building
high performing teams and provide best practices for the entire company to
follow.
PRINCIPLE SOFTWARE ENGINEER MANAGER- Microsoft Azure - Cloud + AI team Oct 2016 - Oct 2018
Microsoft
2 years 1 month
• Lead
several cross-organizational initiatives within 11k employee organization to
improve experiences and satisfaction for 500M+ end-users..
•
Azure Unified Endpoint Management (UEM) Microservices: Improved customer
experience for managing apple devices enrolled in Apple Deployment Program and
managed by Microsoft Intune by 10% ( https:// docs.microsoft.com/en-us/intune/device-enrollment-program-enroll-ios
).
• Lead
ARM64 development; game changing, all-day battery device with continuous
connectivity and new mobile CPU announced on Dec. 2017.
• Increased
NPS (Net Promoter Score) and CSS by 5% for 100M+ enterprise customers by
creating a customer satisfaction dashboard and equation measuring by eight
factors.
• Reduced
customer support volume 3% (projection is 25% in 2 years); developed Machine
Learning model identifying user feedback issues to alert engineers of new
issues, decreasing resolution time and saving $18k/mo
in labor costs.
• Reduced
the MTTR (mean time to resolution) to 12% (projection is 50% in 2 years) which
increased adoption to latest release by 5%.
|
|
• Released
Office for iPad, iPhone, and Mac -announced by Satya on March 2014.
• Designed
and implemented features used by 100M+ users: linking to ADAL (Azure Active
Directory
Authentication
Library) for client authentication with Office365, Single Sign On, Third party
Authentication (Box, Dropbox, iCloud), and OAuth2 Authentication.
• Created a
combined engineering transition process pilot used as a blueprint by 10K+
employees.
• Improved
customer satisfaction by 30% and promoted star rating to 4.8 on app store.
GROUP MANAGER - Microsoft Research Jul 2010 - Jun 2013
Microsoft
3 years
• Managed
an org of developers, test, and product managers in MSR (Microsoft Research) to
ship products.
• Awarded
and promoted for creating a reliable process guaranteeing continuous delivery
and optimal customer satisfaction for Bing and Office 100M+ customers.
• In less
than a year, developed the org into high performers with strong moral shipping
high impact products.
SENIOR SOFTWARE ENGINEERING MANAGER -
MSN.com 2007 - Jun 2010
Microsoft
3 years 6 months
• software
engineers organization manager at MSN/Bing DTS; building systems to target
users with related content.
• Improved
customer engagement 13% using personalization and audience relevance (measured
by bounce rate, page views, session time, and click through rate).
• Increased
MSN.Com traffic by 3% using SEO, SEM, KIP (Keywords Intelligent Platform), and
SEP (search experience platform).
• Built a
team of 60+ devs, PMs, test, SDETs, managers, and
managers of managers in two months; 3x resources within the same budget to ship
quality products ontime and alleviate huge debt of
manual regression testing.
• Improved
Group Health Index by 28% and reduced training time for turnover by 70%;
developed talent retention strategies and added solid performance metrics
fostering improvement.
• Converted
100% manual testing to 90% automation with measures and quality gates.
• Increased
production by 40% by creating an automated pre-production and production
environment freeing up resources.
• Managed
15 main projects: Relevance, Content Optimization, MSN Open, CPM, CIP, HOPs,
SPS, UCE, SEP, MS.COM, SEO, SEM, KIP, JDS, and performance.
SENIOR SOFTWARE ENGINEERING MANAGER -
Windows Jan 1999 - Jan 2007
Enterprise and Networks
Microsoft
8 years 1 month
•
Increased new product deployment speed 70% by designing and implementing a
development process that combines SCRUM and RAD; manages specifications,
development, testing, passing quality gates, and deployments in 2 vs 13 months.
• Gold Star
Award Winner presented from VP of Microsoft for rapidly shipping a failing
product.
• Built an
org of 30+ from ground up and developed people located in California, India,
and China to become high performers; handled interviews, hiring, managing up,
and managing low performers out without impacting the business.
Nova Southeastern University, FL, USA
2008 - 2014
Doctor of Philosophy (PhD)(ABD),
Computer and Information Sciences, GPA:
3.79/4.0
Nova Southeastern University, FL,
USA
2004 - 2008
Master's degree, Computer and
Information Sciences, GPA: 4.0/4.0
Courses of note: Situational Leadership, Career Coaching, Crucial
Conversations, MMIS600 system development and design methods, MMIS645 Project
management, DISS720 Human-computer interaction, DISS710 Decision support
systems, DISS745 Electronic commerce.
Alexandria University
Bachelor's degree, Electrical and
Computer Engineering
Software Development • Agile
Methodologies • C# • Software
Engineering • Software Design
AWS
Certified Solutions Architect • Amazon Web Services (AWS)
2PR4R5G2NNR4QF3J • Dec 2019 - Present
Administration Of
Information Security • Nova Southeastern University
Dec 2008 -
Present
Advanced Negotiations • Calyptus Consulting Group, Inc.
Oct 2005 -
Present
Azure Cloud Certified • Microsoft
Azure Certification Exams
H376-3045 • Feb 2020 - Present
Upsilon Pi Epsilon (Honors in The
Computing and Information Disciplines • Upsilon Pi Epsilon: Nu Chapter
Dec 2008 -
Present
MongoDB Certificate • MongoDB
University
Apr 2020 -
Present
Professional Scrum Master Certified •
Scrum.org
Apr 2020 -
Present
Gold Star Award • Microsoft • Jun 2005
Gold Star
Award for developing and implementing an Agile process to ship in 30% of the
time.
Upsilon Pi Epsilon • The International Honor Society for
The Computing and Information Disciplines • Mar 2008
Honor society
of Computer and Information Sciences. I have received grade 4.0 with all honors
in My Master Degree in Computer and Information
Sciences
Microsoft - Wiki and Technical
Documentation Authoring Leader • Microsoft • Oct 2017
I have been the
leader for improving documentations for our product for Employees and Partners
for several months, leading by over 10,000 points.
Audience favorite award for Deep
Learning Hackathon project • Microsoft • Apr 2018
High
Impact Award - Stock Options • A Place For Mom • Apr 2019
* In the first 3 months, I was awarded from the board of
directors for impacting the company positively by:
• Improving performance by 27% leading to 40% resource
savings,
• Saving over 1400 hours per month of manual labor by
automating complicated tasks